Careers at Electreon

Service Manager


Who we are looking for

As a Service Manager, you will lead a company’s service department to manage customer interactions. Their primary duties include overseeing other members of the service team, developing and implementing service procedures, and maintaining customer relationships.​

What you will do

  • Develop and implement service standards and procedures for the service delivery department

  • Supervise members of the service delivery team

  • Maintain customer relationships and improve response and delivery times

  • Update service methods to improve overall efficiency

  • Resolve service problems and customer complaints

  • Conduct periodic appraisals of team members and identify areas for improvement

  • Instruct customers on equipment operation, care, and maintenance


  • Bachelor’s degree or equivalent experience

  • 3+ years of customer service

  • Excellent written and verbal communication skills

  • Attention to detail

  • Experience with inventory control

  • High technical sense, pedantry, and accuracy, order and organization, desire to learn

Apply Now

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